Your privacy is not just a legal obligation for us — it is a core value we have upheld since the first day jomwin was founded. This page clearly explains how your personal data is collected, used, stored and protected every time you use our platform.
We do not merely comply with regulations — we go further to ensure every piece of data you entrust to us is truly protected.
All data moving between your device and jomwin's servers is protected by 256-bit SSL encryption — the same level of security used by leading banks worldwide.
Jomwin has never and will never sell or rent your personal data to any third party for marketing or commercial purposes without your explicit consent.
Jomwin's cybersecurity team conducts regular penetration testing and security audits to identify and close any vulnerabilities before they can impact users.
You can access, update, or request deletion of your personal data at any time through your jomwin account settings or by contacting our support team directly.
Jomwin's automated monitoring system operates around the clock to detect any suspicious activity or unauthorized access attempts to your account data in real time.
The identity verification (KYC) process we carry out not only meets compliance requirements, but also ensures that no one other than you can access or withdraw funds from your account.
When you register and use the jomwin platform, we collect several categories of personal information to ensure you can enjoy our services smoothly, securely, and without interruption. All information is collected lawfully and transparently.
Information we collect during registration and use of the platform includes:
Every piece of information you provide to jomwin is used responsibly and only for the purposes specified. We do not use your data for any purpose unrelated to the delivery of our platform services.
| Purpose of Use | Type of Data Used | Legal Basis |
|---|---|---|
| Identity verification (KYC) | Name, IC/Passport, date of birth | Compliance requirements |
| Deposit & withdrawal processing | Bank / eWallet details | Contract performance |
| Account communications & support | Email, phone number | Legitimate interests |
| Security & fraud prevention | IP, device, login history | Legitimate interests |
| Platform improvement & analytics | Anonymised usage data | Legitimate interests |
| Promotional notifications (if permitted) | Email, phone number | User consent |
You may withdraw consent to receive marketing communications at any time via the notification settings in your account, with no conditions attached.
Jomwin understands that your trust is our most valuable asset. That is why we maintain a strict policy regarding the sharing of data with external parties.
We will not share your personal data with third parties except in the following limited and controlled situations:
Protecting your data is more than an obligation — it is the foundation of the trust you place in jomwin. We continually invest in the best security technologies and procedures to ensure your information stays safe at all times.
Jomwin uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies for different purposes:
You can manage or disable cookies (except essential cookies) through your browser settings at any time. However, this may affect the functionality of certain parts of the jomwin platform.
As a registered jomwin user, you have certain rights regarding your personal data. We fully respect these rights and make it easy for you to exercise them:
You have the right to request a copy of all personal data we hold about you at any time.
If any of your data is inaccurate or incomplete, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another service.
In certain circumstances, you may request that we temporarily restrict how we process your data.
Jomwin does not retain your personal data longer than necessary for the original purpose of collection. Our retention periods are determined by operational, legal, and regulatory compliance requirements.
Jomwin's Privacy Policy may be updated from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data. We are committed to notifying you of any significant changes.
When a material change to this policy occurs, we will:
If you have any questions, concerns, or complaints about how jomwin handles your personal data, we strongly encourage you to reach out to us directly. Our privacy team is ready to assist.
For complaints that cannot be resolved through our internal channels, you have the right to refer to the relevant data protection authority in Malaysia in accordance with the prescribed procedures.
With a transparent Privacy Policy and world-class security systems, you can focus on enjoying your game without worrying about the safety of your data.